SAP
S/4HANA migration and upgrades
Factory model ABAP & Fiori
Technical and functional upgrades
End to end implementation
Application management services
SAP basic services
S/4HANA Service Portfolio
S/4HANA Implementation
- End-to-End green & brownfield implementation
- Reimplementation
- Revival
- Templates & Rollouts
SAP Basic Services
- System Monitoring
- Managed Basic Services
- Upgrades & Migrations
- Solution manager Services
- DC & Cloud Migration
- Unicide Conversions
Value Addition
- Digital signature, bank communication & barcode
- SFDC integration
- Digital taxation
- E-Invoice & E-way bill solution etc
Factory Model for ABAP & Flori
- Lower TCO
- Economies of scale
- Productivity
- Delivery Framework
SAP Application Management Services
- Flexible engagement models
- Shared services
- Strategic consulting to build a future roadmap
- Automation & Transformation
- Continous services improvement
Migrations
- S/4HANA Migrations
- Any DB to any Any DB
- Any Os to Any OS
- On-Premise to cloud
- Cloud to cloud
Upgrades
- Functional upgrades
- Technical upgrades
- S/4HANA conversion
- SOH upgrades
SAP Application Managment Services
- Online support ticketing system to create, manage, monitor and report
- Covering all functional and technical areas
- SLA adherence on response and resolutions
- Faster customer on-boarding in less than two weeks
- Multiple models to suit customer requirements starting 100 hours per month to dedicated hours as per client needs
- Scalable: Quick ramp up and ramp down
- Monitoring practice head/lead and delivery head/lead: non billable
- Dedicated/shared resources/ticket based
- 8 hours for 5 days 24 X 7
- L1, L2 & L3 level consultants with defined roles
SAP Delivery Team Success Pillars
Project Management Group
- Project Governance
- Stakeholder Management
- Escalation Management
- Risk Management
Delivery Excellence Group
- Quality Management System
- Quality Assurance
- Testing
- Metrics
- Audits
- Knowledge Repository
Support Excellence Group
- Product Support
- Application Support
- User Support
- SLA Reporting